At Goldrush Stanger, we are committed to promoting responsible gambling and ensuring that gaming remains an enjoyable and controlled form of entertainment. Gambling should never be seen as a way to make money but rather as a recreational activity that is managed responsibly. Setting limits on time and money before playing can help ensure that gambling stays fun and does not lead to harmful behavior.

To maintain a healthy approach to gambling, consider these key guidelines:

Set a strict budget for gambling and never exceed it.
Never gamble with money meant for essential expenses like rent or bills.
Avoid chasing losses—each bet should be independent of the last.
Keep track of how much time you spend gambling and take regular breaks.
Understand that gambling is based on chance, and no strategy guarantees success.
Maintain a balanced lifestyle where gambling does not interfere with work, family, or other responsibilities.

A gambling problem can develop in anyone, regardless of their education, financial stability, or experience with betting. Some believe that only reckless players struggle with gambling, but addiction does not follow a specific profile. Like smoking, drug abuse or excessive drinking, gambling can become a compulsive behavior that is difficult to control without support. Recognizing the signs early and taking action can prevent long-term consequences, and seeking help is always a wise and courageous decision.

If you need support or information regarding responsible gambling, reach out to:

South Africa’s National Gambling Board
For guidance, call +27 (0)12 394 3800 or email [email protected]. If you need immediate assistance, contact the toll-free National Gambling Helpline at 0800 006 008.

HOW TO SELF-EXCLUE

If you feel that gambling is becoming difficult to control, Goldrush Stanger offers self-exclusion options to help you take a break. Self-exclusion allows you to voluntarily restrict access to your account for a set period or permanently. To request self-exclusion, email [email protected].

Self-exclusion options include:

Temporary Suspension – A minimum break of 7 days.
Self-Exclusion – A restriction period of at least one month.
Permanent Self-Exclusion – Full account closure with no further access.

To initiate self-exclusion, send an email with your NAME, SURNAME, ID NUMBER, and the DESIRED EXCLUSION PERIOD, along with a copy of your South African ID Book for verification.

Important: After a temporary suspension or self-exclusion period, your account will not automatically reactivate. You must request reactivation, and it will only be processed after the exclusion period ends. In cases of permanent exclusion, any remaining balance will be refunded, and reinstatement will require following the SARGF upliftment process.

Goldrush Stanger is a licensed betting operator and fully supports responsible gaming. No persons under 18 years old may gamble. Winners know when to stop. National Gambling Helpline: 0800 006 008.

POLICY AND LIMITATIONS OF MINORS

Goldrush Stanger strictly enforces an 18+ age policy for all gambling activities. If an underage individual is found gambling, any winnings will be forfeited, and access to our platform will be immediately revoked.

We reserve the right to request proof of age at any time. Players must ensure they meet all legal requirements before engaging in gaming. If a player is unable to provide age verification, their account will be suspended. Additionally, gambling is only available to players in jurisdictions where it is legally permitted.

FILTERING SERVICES

To help parents and guardians prevent minors from accessing gambling-related content, we recommend using the following online filtering programs:

CyberPatrol
SafeKids
SurfControl
Solid Oak Software
NetNanny

Gambling is most enjoyable when played for fun and within personal limits. At Goldrush Stanger, we encourage all players to approach gaming responsibly by setting budgets, managing time spent gambling, and never wagering more than they can afford to lose. Being aware of responsible gambling practices ensures a safe and entertaining experience for everyone. Goldrush Stanger is dedicated to providing a safe and responsible gaming environment. If you or someone you know is struggling with gambling-related issues, seek professional help today.